Privacy Policy

Effective Date: 02 February 2025

At SareeXpress (www.sareexpress.com), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make purchases, or interact with our services. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

If you have any questions or concerns, feel free to contact us at:
Email: contact@sareexpress.com
Phone: +91 6366644455

---

1. Information We Collect

1.1 Personal Information
When you create an account, make a purchase, or communicate with us, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Payment Information (credit/debit card details, bank account information)
• IP Address
• Account Credentials (usernames, passwords)

1.2 Vendor Information
If you’re a vendor using our platform to sell products, we may collect:

• Business Name and Contact Information
• Product Details (pricing, descriptions, images, etc.)
• Payment and Tax Information

1.3 Usage Data
We collect information about how you interact with our website, including:

• Pages Visited
• Links Clicked
• Device and Browser Type
• Referral Source
• Time Spent on Site

1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to improve your experience, personalize content, and analyze our website’s performance. You can manage cookie settings through your browser preferences.

---

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To complete transactions, process payments, and deliver products to you.
• Customer Support: To address your inquiries, complaints, and provide assistance.
• Account Management: To create and manage your account, including updating your preferences and settings.
• Marketing Communications: To send promotional emails, newsletters, and product recommendations (only if you’ve opted in).
• Website Improvement: To analyze website usage and improve functionality.
• Legal Compliance: To comply with legal obligations, prevent fraud, and resolve disputes.

---

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

3.1 With Vendors
If you’re a customer, we may share necessary details with our third-party vendors (sellers) to fulfill your orders. Vendors are required to handle your personal information in accordance with this Privacy Policy.

3.2 Service Providers
We may share your data with trusted third-party service providers who help us with payment processing, order fulfillment, and other essential services. These providers are obligated to keep your information confidential and use it solely for the purposes for which it was shared.

3.3 Legal and Regulatory Purposes
We may disclose your information if required by law or if we believe such action is necessary to protect our rights, investigate fraud, or comply with a legal process.

3.4 Business Transfers
If Sareexpress undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

---

4. Data Security

We take reasonable measures to protect your personal information and prevent unauthorized access, use, or disclosure. This includes using encryption, secure servers, and firewalls to safeguard your data. However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

---

5. Your Rights and Choices

5.1 Access and Update Your Information
You can update or correct your personal information by logging into your account or contacting us directly.

5.2 Opting Out of Marketing Communications
You can opt-out of receiving promotional emails and newsletters by clicking the “unsubscribe” link at the bottom of any email or by contacting us at contact@sareexpress.com.

5.3 Cookies Preferences
You can adjust your browser settings to manage or disable cookies, though doing so may affect your experience on our website.

5.4 Data Deletion
If you wish to delete your account or request the removal of your personal data, please contact us at contact@sareexpress.com.

---

6. Third-Party Links

Our website may contain links to third-party websites. These external sites are not operated or controlled by us, and we are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

---

7. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.

---

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

---

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Sareexpress
Email: contact@sareexpress.com
Phone: +91 6366644455